Privacy of Information

Your privacy is a priority to us. Protecting your privacy is part of our service.

Your personal information which we hold about you, is available on request under the Privacy Act 1988.


Medical Records

  • All patient information is private and confidential and is not to be disclosed to family, friends, staff or others without the patient’s approval, or as legally directed.
  • You can request and obtain your medical records, which we hold with written and signed consent.


  • Patients medical records and other health information is to be kept where there is staff supervision and kept out of view and access by the public.
  • Disposal of patient records is only to be achieved through shredding or use of an accredited secure document disposal company.


  • Medical information in an electronic format is only to be transmitted in an encrypted format using secure messaging software.

Computerised Records

  • Specific systems have been put in place to protect the privacy, security and integrity of patient records.