Privacy of Information

Your privacy is a priority to us. Protecting your privacy is part of our service.

Your personal information which we hold about you, is available on request under the Privacy Act 1988.

Policy

Medical Records

  • All patient information is private and confidential and is not to be disclosed to family, friends, staff or others without the patient’s approval, or as legally directed.
  • You can request and obtain your medical records, which we hold with written and signed consent.

Procedure

  • Patients medical records and other health information is to be kept where there is staff supervision and kept out of view and access by the public.
  • Disposal of patient records is only to be achieved through shredding or use of an accredited secure document disposal company.

Correspondence

  • Medical information in an electronic format is only to be transmitted in an encrypted format using secure messaging software.

Computerised Records

  • Specific systems have been put in place to protect the privacy, security and integrity of patient records.